Frequently Asked Questions

Fill in the quote form on our Contact page or Home page, or WhatsApp/call us directly on 072 014 0997. Tell us whether it's solar panels, windows, or both, and roughly how big the job is. We reply within 24 hours with an honest, no-obligation quote.

We respond to every enquiry within 24 hours, Monday to Saturday. Most WhatsApp messages get a reply the same day.

No. Solar panel quotes can usually be given based on your panel count over the phone or via the form. Window cleaning quotes require a quick, free, no-obligation site visit so we can give you an accurate, honest price.

We're based in Pretoria and service the greater Pretoria and Centurion area, including Pretoria East, Pretoria North, and surrounding Gauteng suburbs. If you're unsure whether we cover your area, just ask.

Most homes in Pretoria do well on a quarterly (every 3 months) or bi-annual (every 6 months) schedule. Panels near trees, main roads, or in dusty areas build up grime faster and benefit from more frequent cleaning. We can recommend a schedule based on your property when we quote. Read more in our full guide on cleaning frequency.

Yes. Dust, pollen, bird droppings and general grime block sunlight from reaching the cells, and panels can lose up to 25% of their output when heavily soiled. Over months of reduced output, that adds up to real, avoidable energy loss — see our breakdown of how this happens.

It can be risky — wet panels on a sloped roof are slippery, and the wrong cleaning products or abrasive tools can scratch the glass or damage the anti-reflective coating, reducing efficiency further. We use soft-bristle tools and safe techniques designed specifically for solar glass.

We're equipped to safely clean upper-storey panels and windows. A small surcharge applies for the additional safety equipment and setup time required — this is always confirmed upfront when we quote your property, never added as a surprise afterward.

Window cleaning depends on the number of panes, size, height and accessibility, so we don't quote blind over the phone. We visit your property, assess it properly, and give you a fair, transparent price on the spot — what we quote is what you pay. See what affects your price in our window cleaning cost guide.

Our standard service focuses on exterior windows, but interior cleaning is available as an add-on — just let us know when you book and we'll include it in your quote.

We use products and techniques chosen specifically to be safe for solar glass, window panes and frames, with no damage and no residue left behind.

We offer Quarterly (every 3 months), Bi-Annual (every 6 months), and Once-Off cleaning for both solar panels and windows. Quarterly plans give the best value per visit and priority scheduling — see all options on our Services page.

Yes, our plans are flexible with no long-term lock-in — just get in touch and we'll adjust your schedule or cancel going forward.

Yes, Peak Cleaning SA is certified and insured, so you can have full peace of mind while we work on your property.

Payment details are confirmed when we quote your job — we'll agree on the price and payment method upfront so there are no surprises.